Printer Support
DTG Kiosk Support
Tray bed does not load all the way.
DTG Kiosk Support
Tray bed does not load all the way.
Tray bed does not load all the way.
Tray bed does not load all the way.
Reasons and Solutions:
1. Flashing Load button indicates laser has stopped the loading

**Eject the tray bed and check the height of the platen. Adjust as necessary and reload.
Prevention: Always check the platen height.
2. Something is jamming the movement of the tray bed
**If something is jamming the tray bed a loud grinding noise will be heard. Stop the printer immediately and find the object that is causing the jam.
Prevention: Follow suggested maintenance routine.
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